It takes an entire business, from the front door to the back loading dock, to maximize customer value while minimizing waste – also known as lean principles.
Often times the common misconception is that lean initiatives are only suited for manufacturing processes. If you think about this for a moment, implementing lean for just one side of the office or for one profession seems like a one-sidedness operation. In order to run efficiently wouldn’t you agree the entire organization should be on the same page?
Various departments throughout an organization need to interact and know about common goals . But if you don’t have the tools to organize your workforce, how can you improve your business? Lean helps you get to the key element – continuous improvement – and without it, raising the level of quality is a struggle.
Businesses in all industries and services, ranging from healthcare to the government are using lean to make improvements within their organizations.
So what is lean?
The core philosophy of lean, also known as 5S and the Toyota Production System (TPS) is the elimination of waste. Although waste can be easily identified in most workplaces, identifying waste of time and resources is a continual process.
Waste is regarded as non-value adding operations – such as transport, inventory, motion, defects, waiting, over-processing, and overproduction. Waste never benefits the customer and through the lean principles, waste can be eliminated.
When waste is eliminated lean creates more value for customers through improved customer service - - resulting in business improvements across the board.
With lean you can change the culture of your organization so it’s easy to tackle and eliminate waste and the six big losses such as:
Of course this is just a brief overview of what lean is, there are many misconception about what lean is not. Read more about lean here.
Let’s dive into what the lean process is not:
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